G Charge Impex Pvt. Ltd. Cancellation and Refund Policy
At G Charge Impex Pvt. Ltd., we aim to ensure customer satisfaction with our products. Please review our Cancellation and Refund Policy below.
1. Order Cancellation
- Orders can be canceled within 24 hours of placement by contacting our customer service team at [contact email/phone number].
- Once an order is shipped, it cannot be canceled.
2. Refund Policy
- We offer refunds for defective or damaged products. To request a refund, please contact us within 7 days of receiving the product.
- To be eligible for a refund, the product must be unused, in its original packaging, and accompanied by proof of purchase.
3. Refund Process
- Upon receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within [number of days], and the amount will be credited to your original method of payment.
4. Shipping Costs
- Shipping costs for returning the product are the responsibility of the customer unless the return is due to our error (e.g., defective or incorrect product).
For any questions regarding cancellations or refunds, please contact us at info@gcharge.in .